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IT Support Engineer
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Summary
Full-Time Position – Kolkata
We are looking for an IT Support Engineer responsible for providing technical support to users related to IT hardware and software. They must respond to and resolve support requests and service tickets. It is a part of their job to identify, diagnose and rectify any issues in computer hardware, software, services, and applications. They should possess deep technical knowledge and address network faults quickly and efficiently.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row height=”small” color_scheme=”alternate”][vc_column][ultimate_spacer height=”10″ height_on_tabs=”10″ height_on_tabs_portrait=”10″ height_on_mob_landscape=”10″ height_on_mob=”10″][vc_column_text]
Primary Responsibilities
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Basic IT
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- System/Printer Support & Maintenance
- Inventory Management
- Vendor Management
- Networking
- Payment & Renewals
- Hardware assembly & disassembly
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Advanced IT along with basic
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- Microsoft Azure AD (cloud) or Microsoft AD (on promise)
- Domain joining
- policy creations
- user management
- App installations
- Device Management
- Windows Security & Anti-virus
- Firewall management
- Email support (Google workplace & Microsoft Office 365)
- Domain DNS management
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You should be good at:
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- Desktop and Laptop Support
- Email and Alert support
- Hardware & Network Troubleshooting knowledge
- Communication and Interpersonal skills
- Coordinating with Internal Team as well as IT vendors for taking quotations
- Ideal candidate possesses 3-5 years in IT Support.
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Reach out to us
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